Privacy Policy
Your privacy is our top priority. Here's how we protect it.
Privacy Highlights
- ✓Account-Based Access: Log in to use the platform; subscribe to unlock advanced features
- ✓No Data Selling: We never sell your data to third parties
- ✓No Personal Tracking: We don't track your personal information or browsing activity
- ✓Minimal Data Collection: Only essential technical data for functionality
Information We Collect
Account & Subscription Data: When you register, we store your name, email, and subscription plan details to manage your account and access. Payment records are retained for billing and subscription management.
Image & PDF Files: Images and PDF documents you upload for text extraction are processed temporarily to extract and translate text, then deleted after processing. We do not retain your uploaded files.
Subtitle Files: Subtitle files uploaded for translation are processed temporarily and not stored permanently.
Media Files: Video and audio files uploaded for translation are processed temporarily and deleted immediately after completion.
Currency Queries: Conversion requests are processed in real-time using external market data. No financial information is stored.
Contact Submissions: When you submit an inquiry through our Contact Us page, your name, email, subject, and message are stored so our support team can respond. This information is only used for support purposes.
Technical Information: We collect minimal anonymous technical data (browser type, device type) to ensure compatibility. No personal identification is collected.
Cookies: Only essential cookies for website functionality. No tracking or advertising cookies.
What We Don't Collect
- • Personal identification information (unless you submit it via Contact Us)
- • Location data or GPS coordinates
- • Browsing history or activity across other websites
- • Social media profiles or connections
- • Payment information (we don't charge for anything)
- • Any data that can personally identify you beyond what you voluntarily submit
How We Use Information
The limited data we collect is used solely to:
- • Provide translation, document, subtitle, and media translation services
- • Power AI writing tools and language learning modules
- • Fetch real-time currency conversion rates
- • Respond to inquiries submitted through Contact Us
- • Improve AI accuracy and performance
- • Ensure website security and prevent abuse
AI Processing Transparency
Text Translation: Input text is sent to AI for processing, returned immediately, and not stored permanently.
Image & PDF Translation: Uploaded files are processed to extract text, the text is translated, and files are deleted after processing.
Subtitle Translation: Subtitle content is processed for translation with timing preserved, then not retained.
Learning System: AI-generated exercises and lessons are created in real-time and not linked to any user identity.
Currency Conversion: We fetch live rates from external APIs. Your conversion queries are not stored.
Media Translation: Uploaded videos/audio are processed temporarily for translation, then immediately deleted.
Third-Party Services
We use third-party AI services to power our translation, text extraction, and learning features. These services process your input but do not store it beyond the immediate processing time. We also use external APIs for currency conversion rates. We carefully select partners who respect privacy and comply with data protection regulations.
Data Security
We implement industry-standard security measures to protect any data that passes through our system. All connections are encrypted using HTTPS. Since we don't store personal data beyond contact inquiries, there's minimal risk of data breaches affecting your privacy.
Your Rights
Since we don't collect or store personal data (except for inquiries you voluntarily submit via Contact Us), there's minimal personal information to access, modify, or delete. If you've submitted a contact inquiry and would like it removed, please reach out through our Contact Us page.
Children's Privacy
Our service is safe for users of all ages. Since we don't collect personal information, there are no special privacy concerns for children using LinguaNova AI.
Changes to Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our practices, please contact us through our Contact Us page.